Someone else runs it.You still see everything.
Steadman Residential manages single-family homes, condos, and small multifamily across the South Bay. We show every owner exactly what we're doing with their property, in plain numbers, every month. No portal to chase, no black box, and a real person who picks up.
Owner-operated from Campbell since 2005. We keep the book small on purpose, so every owner gets a real person instead of a ticket number.
This is the whole statement. Not a summary of one.
Every Steadman owner gets this in their inbox on the 12th: the rent, our fee in plain sight, every repair with the person who did it, and a note in real words. Nothing else sits behind it. Tap any line to see what it means.
Trust us is what every management company says. This is the version where you don't have to.
Owner statement · October
Your single-family home · Willow Glen
No. SR-10-2231
Rent collectedTenant since 2021On timeOct 1+$3,200
Rent is due on the 1st and posts to your statement the day it clears, not weeks later. If it's ever late, you hear it from Paul before you notice it here.
Management fee7% of collected rentOct 1−$224
Our whole fee, on one line. It buys rent collection, this statement, maintenance coordination, and the person who picks up. We only earn it on rent we collect for you.
Repair — garbage disposalHandled by HectorUnder your $500 limitOct 9−$190
The tenant reported a jammed disposal Tuesday night; our plumber replaced it Wednesday. It came in under the $500 you let us fix without a call, so we handled it and logged it here, with no interruption and the full receipt on file.
Deposited to youTo your accountOct 12$2,786
What reached you this month: $3,200 rent, less the $224 fee and the $190 repair. Your mortgage, taxes, and insurance are yours to handle; we don't touch them.
Quick note on the disposal: the tenant said it jammed Tuesday night. My plumber cleared it Wednesday morning, but the motor was going, so we swapped the unit rather than charge you twice for the same visit. Everything else was quiet this month.
— Hector, maintenance
Your rent sits in a dedicated client trust account, never our operating account. That's the law for a DRE-licensed broker, and it's the first thing we'd show you.
What would you actually keep?
Move the rent to your number. The math is the whole pitch: you'll see every line, and none of it is rounded in our favor.
$3,200
What is it?
- Monthly rent
- $3,200
- Management fee (7%)
- Covers rent collection, your monthly statement, maintenance coordination, and the person who picks up.
- −$224
- Repair reserve
- Reserve held in your account, so it's your money, and whatever a quiet month doesn't use stays yours.
- −$150
- Sent to you each month
- $2,826
Before your mortgage, taxes, and insurance. Those stay yours.
When it turns over
We charge a leasing fee of half a month's rent, once, and only when we place a new tenant. No monthly markup, and no charge for a unit that's already full.
These are honest estimates on standard terms. Your proposal puts exact numbers to your property, with no surprises between here and there.
What we'd actually do
Property management is a short list of jobs done honestly, or a long list of jobs done vaguely. Ours, in plain terms:
Find and screen the tenant
Credit, income, prior landlords, all checked and told to you straight before anyone signs.
Collect the rent
On time, deposited to you, posted on your statement the day it lands.
Handle the repairs
Trades we trust, invoices we don't pad, and a $500 line we can fix under without interrupting you.
Deal with the hard days
Late rent, a bad tenant, a 2am pipe. This is the part you're hiring us for.
Re-lease when it turns over
Price it right, fill it fast, and tell you what a vacant month is costing.
The three people who'd have your property
No call center, no rotating cast. On a book this size, you'll know all three of us by name inside a month.
Nora Steadman
Principal Broker & Founder · DRE #01192874
Twenty years in, I still read every owner statement before it goes out.
My father managed six rental houses beside a full-time teaching job, and he answered every one of those calls himself. I started Steadman in 2005 to do that right, at a size where I could still know every tenant's name. We turn away more business than we take. That ceiling isn't modesty; it's the entire product.
Paul Nakamura
Operations & Portfolio Lead
I'm the number you'll call. When a tenant's late or a statement looks off, you get me, not a queue.
Hector Delgado
Maintenance Coordinator
I keep a short list of trades I trust, and I don't pad invoices. Fix it right once beats fix it cheap twice.
Owners don't leave a manager they trust. Ours mostly don't leave at all.
Warren Ishida handed us a Willow Glen duplex in 2008 and has bought two more doors through us since.
The average Steadman owner has been with us 11 years.
We've parted ways with exactly one owner: the one who asked us to cut a corner on a tenant.
We manage about 140 doors for roughly 90 owners. We're not trying to grow that.
Get a management proposal
Tell us about the property and where you're at. Nora or Paul reads it, with no auto-emails and no drip campaign, and calls you back, usually the same day, with real numbers and no pitch.
Prefer to talk? Call the office at (408) 371-2400. Nora or Paul picks up.
Renting a Steadman home?
You're in the right place, just a different door. Pay rent, ask for a repair, or reach your coordinator. Repairs get a real person, and emergencies get one any hour.
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